FAQ
Most frequent questions and answers
The National Disability Insurance Scheme (NDIS) is a single national scheme that offers, for children with disabilities or developmental disorders and for adults with disabilities, fair and appropriate assistance. Support from NDIS helps individuals meet their individual objectives and allows them the option of the support they need to live the life they want.
There are three levels of support coordination that can be included in your plan:
- Support connection – This support is to build your ability to connect with informal, community and funded supports enabling you to get the most out of your plan and achieve your goals.
- Support coordination – coordination of supports: This support will assist you to build the skills you need to understand, implement and use your plan. A support coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community.
- Specialist support coordination – This is a higher level of support coordination. It is for people whose situations are more complex and who need specialist support. A specialist Support Coordinator will assist you to manage challenges in your support environment and ensuring consistent delivery of service.
Depending on your individual goals, plan objectives and aspirations you may receive funding for these supports in your plan.
*this information has been taken from the NDIS official website
A support coordinator has an in-depth knowledge of the NDIS. They can help NDIS participants to:
- Determine their individual needs and priorities for growth
- Navigate the NDIS marketplace to find help that is ideally tailored to meet their needs and goals (including conventional, group, informal and provider options)
- Communicate with support suppliers in order to optimise support hours and full service and booking agreements
- Create choice and control capacity and exercise, for example by mentoring and teaching, e.g. how to use the NDIS platform, monitor budgets, and find providers
- Track and document your progress towards achieving your goals
- Prepare for a review of the NDIS Strategy and provide support throughout your journey.
No.
In addition to other support, Support Management is included in a participant’s NDIS Strategy.